01329 800651

07908 661610

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Full Service IT Support & Maintenance

we use real-time monitoring software in conjunction with our first class remote & on-site support to keep your business running smoothly.

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Ark Assist Services

Ark Assist is committed to providing superior IT services and support to ensure your business operates at full capacity. Network interruptions and downtime translates to loss of revenue and productivity. We aim to prevent disruptions caused by technology to keep your business running smoothly.

Support

Fast, reliable and effective IT support services to help your business and your staff work more efficiently.

Consultancy

Unbiased IT consultants who listen first & recommend appropriate action to help you improve the way you work.

Security

Offering a range of IT security solutions to ensure peace of mind and GDPR / PCI DSS compliance.

Frequently Asked Questions

1) How do you protect our company computers?

We have a complete monitoring solution for company infrastructure, this will alert us to any issues that arise in real-time and we will often carry out remediation before you’re aware of the problem occurring.

2) Do you have set resolution times?

As part of our sales process we’ll discuss resolution timescales with you. We provide various levels of service to tailor our support to your requirements. However most of our support calls are resolved either before you call using our pro-active monitoring or during your call.

3) What can you do to keep my company data safe?

We carry out a full assessment of your systems during our onboarding process., At this time we’ll help identify any vulnerabilities and then carry out steps to fix these.

We offer our own managed off-site backup systems as well which keeps your data safe in case of disaster. Speak to one of our sales team today to find out how we can help 01329 800651

Other Services

In addition to our core IT Support & Consultancy services, we offer additional managed services to ensure you have access to first class service and support for all your business critical technological requirements.

Telephony (VOIP)

Improve communication and SAVE MONEY by switching your phones to our affordable, scalable and (most importantly) reliable managed VOIP service.

Broadband (Internet)

A reliable internet connection is vital to all businesses these days. If your current provider is falling short, ask about our professional broadband and leased lines.

Offsite Backups

Protect your data against every eventuality – not just cyber attacks, but accidental deletion, human error, and hardware failure.

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