Dental Practices
IT support built around a dental diary
We look after several dental practices in Hampshire and know the rhythm of a surgery day. That means Dentally and Exact, imaging and workstations, patient data and Cyber Essentials, and a team you can ring without sitting in a queue.
What we look after
The IT a dental practice actually depends on
Every practice has the same fragile points: the diary, the imaging, the patient data, and the network that ties them together.
Practice software
We support Dentally and Exact day-to-day, help with migrations, and make sure the PCs running them are fast, patched and backed up.
Imaging and workstations
X-ray and intraoral imaging rely on stable machines, enough storage, and a network that does not drop mid-transfer. We keep those pieces reliable.
Patient data and GDPR
Access control, audit logs, backups, retention policies and subject-access-request help — the practical IT side of keeping patient data safe.
Cyber Essentials
Gap assessment against the five controls, remediation work and help with the questionnaire. Useful when an insurer or NHS contract asks for it.
Out-of-hours cover
Optional extended hours so an IT problem between patients does not cancel a morning of appointments.
Starters and leavers
New receptionist or associate dentist: account, licence, workstation, ready before their first day. Leavers: access off the same day.
How we work with practices
What it looks like in the first month
We start by finding out how your practice actually runs, then fix the things that would cause the most disruption if they broke.
- Audit the network, devices, imaging links and backup status
- Map every account and who has access to patient data
- Check backups are running and a restore actually works
- Patch and secure the machines that run Dentally or Exact
- Document the setup so any engineer can pick up a call
- Agree an SLA and response times that match your diary
FAQ
Questions dental practices ask
Case study
Giving every user their own secure identity
How we helped a large multi-user dental practice in Hampshire move away from shared logins and improve data protection without disrupting a busy week.
Run a dental practice in Hampshire?
Tell us how many chairs and users you have and we will give you a price in a minute. No email address needed, or ring us on 01329 800651.