Changing IT provider
Unhappy with your current IT support? Switching doesn't have to be difficult.
We've helped businesses across Hampshire move from providers who were slow, expensive or hard to reach. Here's exactly how a switch works.
How a switch works
1. Free review
A 20-minute chat about what's working, what isn't and what you need from IT support.
2. Assess your setup
We look at your devices, Microsoft 365 tenant, backups, network and any contracts or licences that need handing over.
3. Plan the transition
A written plan covering admin access, passwords, licences and timings, agreed with you before anything changes.
4. Keep you running
We work with your outgoing provider where possible and schedule changes to keep disruption low.
5. Onboarding
Monitoring and security tools installed, documentation built and your team introduced to how to get help.
Every setup is different, so we'll be honest about any risks or downtime once we've seen yours.
What we review
- Microsoft 365 accounts, licences and security settings
- Computers, servers and network equipment
- Backups — what's covered and whether restores work
- Admin passwords and who has access
- Existing contracts and notice periods