All equipment specifications
UniFi Cloud Gateways
UCG-Max

Cloud Gateway Max

Compact 2.5G Cloud Gateway with 30+ UniFi device / 300+ client support, 2.3 Gbps IPS routing, and selectable NVR storage.

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Cloud Gateway Max product photo

Overview

Dimensions
141.8 x 127.6 x 30 mm (5.6 x 5 x 1.2")
UniFi Application Suite
  • Network
  • Protect
  • Access
  • Talk
  • Connect
Managed UniFi Devices
30+
Managed Cameras
(15) HD (8) 2K (5) 4K
Managed Access Hubs
50

Please note, Reader Pro and Intercom quantities must be below Protect supported camera limits.

Simultaneous Users Connected
300+
Max. WAN Port Count
4
Default WAN Ports
(1) 2.5 GbE RJ45
Port Layout
  • 2.5 GbE RJ45: 5 (2.5G/1G/100M/10M)
IDS/IPS Throughput
2.3 Gbps

With UniFi OS 4.1 or later.

Form Factor
Compact desktop

Security

Stateful Firewall
Yes
Application-Aware Layer 7 Firewall
Yes
DPI & Traffic Identification
Yes
Zone-Based Firewall Advanced Filtering (Regions, Domains, Apps)
Yes
Content Filtering
Yes
Intrusion Prevention (IPS/IDS)
Yes
Ad Blocking
Yes
IDS/IPS Signatures
55,000+ with CyberSecure
VLAN/Subnet-based Traffic Segmentation
Yes

VPN & SD-WAN

License-Free SD-WAN
Yes
Site-to-Site VPN
  • Site Magic
  • IPsec
  • OpenVPN
VPN Server
  • Identity Endpoint One-Click VPN
  • Teleport Zero-Configuration VPN
  • WireGuard
  • OpenVPN
  • L2TP
VPN Client
  • OpenVPN
  • WireGuard

Networking

Multi-WAN Load Balancing
Yes
Dynamic Routing
  • OSPF
  • BGP
Advanced QoS
Yes
Multicast DNS (mDNS)
Yes
Advanced NAT (SNAT / DNAT / Masquerade / NAT Pooling / 1-to-1 NAT)
Yes
Integrated RADIUS Server
Yes
RADIUS over TLS (RadSec)
Yes
Additional Internet Failover with UniFi LTE Backup
Yes
Internet Quality and Outage Reporting
Yes
MAC Address Table Size
2,000
Policy-based WAN and VPN Routing
Yes
Customizable DHCP Server
Yes
IPv6 ISP Support
Yes
IGMP Proxy
Yes
Virtual Network Override
Yes
All Traffic Flows
Yes

Hardware

NVR Storage
Selectable NVMe SSD up to 2 TB

No Storage option does not include NVMe SSD. Third-party SSD installation requires a tray accessory. 512 GB, 1/2 TB option includes tray accessory and NVMe SSD.

Max. Power Consumption
16.1W
Power Method
USB type C (5V DC/5A)
Power Supply
USB type C (5V DC/5A) (Adapter included)
Supported Voltage Range
100–240V AC
Heat Dissipation
55 BTU/hr
Processor
Quad-core ARM® Cortex®-A53 at 1.5 GHz
System Memory
3 GB
Weight
Without SSD: 460 g (1 lb) With SSD: 519 g (1.1 lb)
Enclosure Material
Polycarbonate
LCM Display
0.96" status display
Management
Ethernet Bluetooth
LEDs
  • Ethernet
Button
(1) Factory reset
ESD/EMP Protection
Air: ± 8kV, contact: ± 4kV
Ambient Operating Temperature
-10 to 40° C (14 to 104° F)
Ambient Operating Humidity
5 to 95% noncondensing
NDAA Compliant
Yes
Certifications
CE, FCC, IC, Anatel: 09004-24-08356, SRRC

Software

Application Requirements
  • Mobile App: UniFi iOS™ and Android™: Version 10.17.2 and later

Specifications are provided by the manufacturer and may change without notice. Supplied, installed and supported by Ark Assist.

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